Privacy Policy

Information We Collect

When you contact us or complete a preliminary assessment form, we may collect:

• Contact details (name, email address, phone / WhatsApp)
• Basic academic information (current school level, intended programs, etc.)
• Additional documents you choose to share (transcripts, certificates, etc.)
• Basic website analytics (visited pages, device type, approximate location)

Cookies and Analytics

We may use cookies or similar technologies (including analytics tools) to understand how visitors use our website, improve performance, and measure traffic. You can usually control cookies through your browser settings and delete them at any time.

How We Use Your Information

We use your information in order to:

• Provide one-to-one advisory support on education options in Canada
• Evaluate your profile and suggest suitable schools and programs
• Respond to your questions and keep in contact with you
• Improve our website and the services we offer

Sharing with Third Parties

We may share limited information with schools, language centres, or other institutions only when it is necessary to proceed with an application and always in line with your instructions. We do not sell your personal data.

Data Retention

We retain your information for as long as our advisory relationship continues and as long as applicable law allows. When data is no longer needed, we securely delete or anonymize it within a reasonable time.

Children’s Privacy

Our services may support K–12 applicants; however, we generally communicate with and collect information from parents or legal guardians. We do not knowingly collect personal information directly from children without appropriate parental or guardian involvement.

Your Rights

You may:

• Request information on what data we hold about you
• Ask us to correct inaccurate or incomplete details
• Request deletion of your data, subject to legal requirements
• Ask us to stop sending you non-essential communications

To exercise these rights or to ask any question about this policy, contact us at [email protected].

Changes to This Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will update the date on this page and, where appropriate, seek to notify you through our usual communication channels.